Any email accounts on our mail server must have a password that meets these requirements:

  • Password may not be the same as your username or any aliases on your account
  • Password must contain a minimum of 8 characters
  • Password must contain at least one uppercase letter
  • Password must contain at least one lowercase letter
  • Password must contain at least one number

This article will help you change your email password: http://support.sitevision.com/KB/a37/change-your-email-password.aspx

Once you change your password, you will need to update your email client.  These articles will help you:

If you have your email configured on another device such as a cell phone, please refer to the documentation for your device on updating the password.

Article ID: 33, Created On: 1/19/2012, Modified: 4/17/2013